Support & Resources

Support Center & System Status

A dedicated team stands behind every deployment - AI agents answer instantly around the clock, and our engineers follow up fast. Get help, check system status, and access comprehensive documentation.

Support Resources

Service Status

Real-time system status

Check the current status of all ShadowCradle services, cloud infrastructure, and APIs in real-time.

View Status Page

Documentation

Complete guides & API reference

Access comprehensive documentation including installation guides, API reference, configuration examples, and best practices.

View Documentation

License Compliance

Licenses & compliance information

View all open source licenses, compliance documentation, security certifications, and regulatory information.

View Compliance

Helpdesk

Direct support tickets (coming soon)

Our helpdesk system is coming soon. In the meantime, reach out to our team at support@shadowcradle.com.

Coming Soon

Need Help?

Can't find what you're looking for? Contact our support team or schedule a consultation with our engineers.

Email Support Schedule Demo

Submit a Support Request

Fill out the form below and we'll get back to you as soon as possible.

Ready to Secure Your Infrastructure?

Start your free trial or talk to our engineers about ShadowCradle.

Start Free Trial Build Your Appliance Schedule Demo

No credit card required · Cancel anytime · 60-day free trial

Data loss stops here

Immutable, self-healing storage engineered to make data loss the exception, not the outcome.

Backups that test themselves

Automated monthly failover drills - recovery you've watched work.

Audit-ready by default

One-click HIPAA · SOC 2 · GDPR reports, straight from the dashboard.

A team behind every deployment

Engineers on the line - plus AI agents answering around the clock.