Engineering Culture & Values at ShadowCradle
We believe backup software should be a product of deep engineering conviction, not a checkbox. How we work, what we believe, and why we built ShadowCradle the way we did.
Our Core Values
Customer Obsessed
We don't build features. We solve customer problems. Your clients' uptime is our obsession. Every decision traces back to one question: does this help our customers sleep at night?
Zero Compromise on Reliability
We don't ship features that break recovery guarantees. Every line of code traces back to one question: will this restore work when it matters?
Resilience-Driven Engineering
Every decision prioritizes system resilience. We don't trade recovery reliability for short-term gains. Our roadmap is driven by what your backups need to succeed when they matter most.
Transparency by Default
Open source SBOM. Public SLAs. Honest competitive comparisons. We trust you to make informed decisions.
Ownership Culture
Everyone ships. Everyone owns outcomes. No "that's not my job." You write it, you support it, you defend it.
Bias Toward Action
30-minute deploy isn't an accident. It's a philosophy. We move fast and fix problems in production, not in planning meetings.
MSP-First Thinking
We build for the engineer managing 200 clients at 2am. That person's pain drives our roadmap. Not the Fortune 500 CIO.
How We Work
Async-First
No mandatory meetings. Documentation is the source of truth. Your 2am fix gets reviewed properly, not rushed.
Remote-First
Your timezone doesn't matter. We hire the best people wherever they are. Just engineering excellence and deep work.
Code Quality First
Every change reviewed thoroughly. Main branch always deployable. Ship daily. Code review is craft, not gatekeeping.
We're Always Hiring
Open roles for engineers who ship fast, own outcomes, and obsess over reliability.
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Full Stack Engineer
Frontend Engineer
Backend Engineer
AI Engineer
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