Billing and Usage
Billing by What You Protect
Software is priced per protected device, server or host. Hosted storage is priced per TB. Contact us for pricing.
Per device
Per server
Per host
Per TB for Vault and Archive
Contact us for pricing
Units and Tiers
Community
Free for limited backups.
Backup
Per protected device. Image and file backup to local disks, NAS or your own S3 storage.
BCDR
Per protected device. Adds appliance recovery software, local and cloud recovery, and bare-metal restore.
Usage and Invoices
Usage by workload
The appliance reports what it protects, by type.
Invoices and credits
Contracts, usage snapshots, invoices, credits and coupons.
Volume pricing
Larger fleets can get volume pricing.
Gentle suspension
If an account is suspended, new backups and restores stop. Read access stays, and appliances can still report problems.
Also included
- Complete managed BCDR, per protected device
- Managed Vault storage, per TB
- Archive storage, per TB
Part of the Full ShadowCradle Platform
Data loss stops here
Write-once retention and self-healing storage engineered to make data loss the exception, not the outcome.
Backups that test themselves
Scheduled restore tests - recovery you've watched work.
Audit-ready by default
Reports to support HIPAA · SOC 2 · GDPR work, from the dashboard. Not a certification.
A team behind every deployment
Real engineers on the line, with fast follow-up.